FAQ

Find the answer to all your questions about 7DROPS

FAQ

Find the answer to all your questions about 7DROPS

7Drops

If you have any additional questions, please contact us at [email protected] and we will get in touch with you shortly.

The 7DROPS at-home allergy and food intolerance test kit is suitable for all age groups. However, to register your account, you must be 18 years or above.

Every year, more than 50 million US Americans experience allergy symptoms such as sneezing, itchy, red, and irritated eyes, skin rashes, a blocked or runny nose, congestion, shortness of breath, fatigue, and headaches. In many cases, people suffer from allergies without knowing the cause of their symptoms. There are more well-known allergen triggers such as pollen and pet dander, but also more unknown triggers such as molds or certain foods.  

 If you are experiencing symptoms like those listed above, you might be suffering from an allergy. Similarly, symptoms like nausea, stomach pain, headaches, bloating, diarrhea, headaches, and irritability might be caused by a food intolerance to foods that are part of your diet.  

The 7DROPS kit is the most comprehensive at-home allergy and food intolerance test on the market and will give you a near complete picture of your sensitization status.  

If you are looking to confirm previous allergy test and/or food intolerance test results, see if your IgE and/or IgG levels have decreased over time; or if you are looking to get tested for allergies and food intolerances for the first time before you fix an appointment with a specialist to discuss therapy, 7DROPS is the most reliable, comprehensive, and scientifically backed option for you.  

The 7DROPS test kit is currently available to residents in 49 U.S. states. Due to New York state regulations regarding testing, we unfortunately do not offer tests for New York state residents.  

CLIA (Clinical Laboratory Improvement Amendments) regulations vary by state and require a written or electronic request for patient testing. States that allow Direct Access Testing (DAT) are an exception to this rule – consumers are allowed to take a test without a requisition authorized by a physician. As 7DROPS, we work with a physician network to authorize tests in all states where our test kits can be purchased.  

The 7DROPS at-home allergy test (ALL) measures the patient’s sensitization status through in vitro multiplex testing. The results show the measurement of your body’s total IgE (tlgE) which indicates  if an allergy is likely, possible or unlikely. The measurement of Specific IgE (sIgE) against 295 allergen extracts and molecular allergens gives you a detailed profile of the possible culprits causing allergic symptoms. However, any diagnosis positive or negative must be confirmed by consulting your physician. 

The 7DROPS at-home food intolerance test (FIT) measures IgG mediated food intolerance through in vitro multiplex testing. The results show the measurement of specific IgG levels against 286 food antigens from 13 different food groups (including basic and novel foods). 

If you want to place an order of 4 or more 7DROPS test kits at a time (for example for a big family or your company), please contact us with your request at [email protected].

Every 7DROPS test kit is photographed after assembling to ensure no parts are missing before it is sent out to our customers. Therefore, it is highly unlikely that a customer receives an incomplete kit.  

In case you do receive an incomplete kit, please contact our customer care team at [email protected] to sort out possible replacements.  

If you have trouble collecting your sample with the finger prick method using the lancet in your kit, we encourage you to watch our tutorial video on how to draw blood here or read our detailed Instructions For Use

Please only use the lancets provided in your 7DROPS kit to prick your finger. Do not use utensils such as knives, scissors, or any other sharp objects in your household. Using unsuitable methods to draw blood is not sanitary and can lead to serious injury.  

Furthermore, we want to inform our customers of a medical condition called vasovagal syncope that can be triggered by the sight of blood and cause fainting. The loss of consciousness is temporary and resolves itself and is caused by a short-term lack of blood supply in the brain. Patients with a history of fainting should ideally not draw their own blood for sampling.  

If you need further assistance, please contact our customer care team at [email protected] 

In our how-to video, we ask our customers to send their blood sample back to our lab promptly after collecting it. A blood sample is only viable for testing for a limited amount of time. The longer you wait to send back your sample, the harder it will be for our laboratory to process your sample. If too much time passes between the collection of the sample and its arrival at our lab, it might not be possible to process the sample at all. 

Therefore, we kindly ask our customers to drop off their return envelope containing their sample on the day of collection to ensure that the sample can be processed normally.  

After you drop off the prepaid return envelope containing your sample in the mail, it will be sent to our certified laboratory for processing and analysis. Once your sample reaches our lab it is checked for possible damages and whether there is enough blood to perform your desired test.

 

After your sample is cleared for analysis, it will be processed and your results will be generated. Your results will be checked and approved by a certified medical professional before you can access them through our secure platform.  

 

You will be able to track your sample with the tracking number provided on the shipping label. In case there has not been any movement in your sample tracking for 5 or more business days, please contact our customer care team at [email protected] for support. 

 

Your lab report should be available within approximately 10 business days after you sent your sample back to our lab. Unfortunately, we cannot rule out unforeseen delays caused by problems in postal distribution.  

 

We know that the quality of our products and services defines our company and the relation to our customers. If you have any questions about the status of your sample, please e-mail our customer care team at [email protected] for assistance.  

Aside from your patient information, the lab report will give you a summary of detectable sensitivities in your blood.  

The first part of the summary will show the measurement of IgE concentration on a spectrum from “no reactivity to allergen” to “very high reactivity to allergen” and will be broken up into allergen groups (i.e., pollen, mites, insect venoms, etc.). The number of tested allergen sources will also be listed. 

In the second part, you will receive a full summary of all your sensitizations, possible symptoms, allergens and their sources, as well as available therapy options to be discussed with your allergy specialist. 

For further details on how to read your lab reports, please refer to the 7DROPS ALL user guide.

Aside from your patient information, the lab report will give you a summary of the measured IgG levels in your blood.  

The first part of the summary will show the measurement of IgG concentration on a spectrum from “low reactivity” to “high reactivity” and will be broken up into food groups (i.e., milk & egg, meat, fish & seafood, etc.). The number of tested food sources will also be listed.  

In the second part, you will receive a full summary of possible food intolerances, frequent symptoms, food products and dishes containing the respective food antigen, as well as available alternatives for foods you might be intolerant to. 

For further details on how to read your lab reports, please refer to the 7DROPS FIT user guide.

The 7DROPS at-home allergy test (ALL) tests for 295 allergens (117 allergen extracts & 178 molecular allergens). The whole panel covers nearly 100% of the globally relevant allergens. 

For the full list of allergens tested, click here

The food intolerance test (FIT) tests for 286 food antigens from 13 different food groups, including basic and novel foods.   

For the full list of food antigens tested, click here

Your lab report will be available digitally on the 7DROPS user dashboard. There will also be a long-form PDF version available to download, which you should share with an allergy specialist (regarding ALL results) or a certified nutritionist (regarding FIT results) for a full diagnosis and to discuss the results and possibly implement therapeutic measures such as medication, immunotherapy, lifestyle changes, or an individualized diet plan. We strongly advise against self-medication based on your ALL/FIT results.  

To find out more about why you should consult a specialist after receiving your test results, click here. 

Our goal for 7DROPS is clear: we want to offer allergy and food intolerance testing that is better, more efficient, and easier to use than the products of our competitors.  

As global leaders in the field of immunodiagnostics, our methods are based on the latest scientific findings paired with state-of-the-art technology. Our single focus is providing flexible, reliable, and affordable allergy testing and sensitization profiling for every patient. 

Currently, allergy and food intolerance diagnostics often require patients to undergo unpleasant procedures (e.g., skin prick tests) or scientifically unfounded methods (e.g., testing of hair samples). Most other tests on the market only cover a fraction of the allergen and food antigen panel that we offer. For example, the ALL allergy test screens for up to 7.5 times more allergens than similar products offered by our competitors. 

Additionally, the validity of our method has been confirmed by multiple global scientific studies and publications

There are several reasons why a test comes back negative despite a patient believing they have allergies.  

Only approximately 25% of patients have sensitizations for certain allergens. About 30% of the samples we test are negative. 

Additionally, if a patient avoids an allergen over a longer period, their sIgE level will naturally decrease and it will not be detectable in their blood sample anymore. If an allergy test was performed several years ago, it is possible that sensitization patterns have changed since then. 

Furthermore, if the presumed “allergy” trigger is food (e.g., cow’s milk), it is possible that patients are suffering from a food intolerance (IgG-mediated, this is what we measure with FIT food intolerance test), not a true food allergy (IgE-mediated, this is what we measure with the ALL allergy test).  

Some presumed “allergy” symptoms (e.g., dry, itchy eyes) can be caused by other triggers or irritants. 

If a previous allergy test was performed several years ago, and the food source has been avoided since then, the IgE antibodies can no longer be detected in a patient’s sample.  

Furthermore, it is also possible to grow out of food allergies (especially milk and egg). This is often the case with young children. 

If you have further questions not covered by the FAQ, we encourage you to contact our customer care team at [email protected] 

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